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6) Deliveries
Delivery dates are estimates only. Buyer assumes all freight, handling and installation costs and the risk of loss or delay in transit.
Shor-Line will assist Buyer with transit arrangements, but Shor-Line shall be free of any liability in connection therewith. Title to all
materials and products sold by Shor-Line shall pass to Buyer upon delivery to the carrier. Risk of loss, injury, or destruction of the
products shall be borne by the Buyer and any such loss, injury or destruction shall not release Buyer from payment of the purchase price.
Delivery of Product
Contact our Traffic Department toll-free at 800.444.1579 for questions.
We use the following methods of freight for small shipments:
• Express Saver (Ground, 3–6 day service)
• Standard Overnight
• 2 Day
• Collect (payment is collected at the time the order is delivered)
• Pick-Up (customer may pick up their shipment at our warehouse in Kansas City, KS and save on all freight charges).
Equipment over 70 lbs. will be shipped by common carrier or vanline service (4–6 day service). Call one of our sales
representatives at 800.444.1579 for a freight quote.
Alaska/Hawaii/Canadian and International shipments require special freight quotes.
Delivery Terms*
Delivery options are listed below and should be discussed at the time the order is taken.
Some of our equipment is heavy and/or bulky and can’t be delivered utilizing normal delivery procedures. Therefore, Customers have the
option of requesting “special delivery” instructions. There may be some confusion regarding special delivery services, the terms used, what
services are actually provided and the associated fees. Therefore, we feel it is best to explain the delivery terms and the types of services.
All orders for COJACK Tables, Electric Lift Tables, Surgery Tables, Tub/Treatment Tables, Exam Cabinet Tables, 60” x 36” and 72” x 36”
Double-Door Kennels, Cat Condos, Run Systems and all Mobile Transport Kennels will automatically be shipped with
“Inside Delivery—
Call for Assistance” Instructions
. We recommend you consider using
“Inside Delivery—Assistance Provided”
as these items are
extremely heavy. (Universities and government agencies are excluded unless expressly specified).
The following terms explain optional services available through commercial freight lines. There will be extra charge for the services noted
below under items 2, 4, and 5 which will be added to your invoice.
1) Call Before Shipping
A Shor-Line representative will call Customer before shipping the product from the factory to ensure the Customer is ready to receive the
equipment. This is primarily used for new clinics that will be opening or customers with irregular working hours.
2) Call Before Delivery for Assistance
Trucking company will call Customer before delivery so that Customer can make
arrangements to have adequate personnel to lift item off the truck and carry
within the clinic. But the
driver is not required to assist
in unloading item off
the truck. The driver is only responsible for getting the product to the rear of the
truck. (Adequate “Call for Assistance” personnel must be at least three people that
are able to lift heavy equipment.)
3) Inside Delivery—Call for Assistance
Trucking company will call before delivery so that Customer can make
arrangements to have adequate personnel to
assist the driver
in taking the
equipment off the truck and carrying it into the clinic. (Adequate “Inside
Delivery” personnel must be at least three people that are able to lift heavy
equipment.)
4) Liftgate Service
For items that are too heavy and cumbersome to safely lift off the back of the
truck.
5) Manpower
Manpower to unload equipment can be provided to unload on vanline orders.
All optional services
must be requested at time equipment is ordered
and will be reflected on the Customer Order. Optional services
requested by the Customer will be billed with the order by Shor-Line. Bills-of-lading will carry the following statement: Any Additional
Charges Will Be Paid By the Customer.
Please be aware that these delivery services are optional and must be requested at the time the order is placed.
Note: Keep in mind that if the truckline is unable to make delivery and there are no special delivery instructions, the
redelivery charge will be billed to the customer.
Shor-Line Service